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To return items from the rest of the world, please follow these steps:

  1. Place the item(s) you would like to return back in the box you received them in or any other solid carton box.
  2. Close the box securely, using sufficient tape.
  3. Wait until we send you a Return Form and send it to: 

La Garzetta
Calle 186 #7-41 torre a Apt 408
Bogotá, Colombia

Please note: shipping costs or import duties for a return shipment are not covered or reimbursed by La Garzetta



You will receive a refund after we have received the goods according to the above steps. Your refund will be credited to the original purchaser's payment method, within 5-10 days after we’ve received your package.

We kindly advise you to return your parcel using a track and trace code. If parcels get lost during transport without having a track and trace code, La Garzetta is not responsible for a reimbursement.

Sale items do not apply.

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