Envíos

Once you’ve placed your order, we will process it and hand it over to FedEx. A signature may be required upon delivery. Please note that we are unable to change your delivery address once the order has been processed. 

Shipping destination: Colombia
Delivery within 3 working days.

Shipping destination: Worldwide
Delivery within 5 days. 

Import taxes and duties

If you don’t live in Colombia, please check your local import taxes and duties. La Garzetta does not cover these!

Cancelling your order

If you are based in Colombia, under the Retraction Law, expedited in 2011, you have the right to cancel, refuse or regret your order within 5 days counting from the day you receive your order.

If you are based in the EU, under the Consumer Protection (Distance Selling) Regulations 2000 (DSRs), you have the right to cancel your order provided you give us written notice. Notice can be given any time after your order has been placed up until 15 working days from the day after you receive you order.

We will issue you with a full refund excluding the return shipping costs. Please note that in this case you will need to return the complete order to us. Please secure proper packaging for shipping, as it is your responsibility that your order reaches us in good condition.

We recommend retaining a proof of shipment from your postal service in case of disputes. If we do not receive the cancelled order back, we will arrange to have it collected from you at your cost.

Shipping costs

We offer free worldwide shipping.